Masterclass on The Art of the Luxury Experience: Lessons from Clienteling
Date: Thursday, 2 March 2017 Time: 7:30pm - 9:30pm Venue: ESSEC Business School, Asia-Pacific, 5 Nepal Park, Singapore 139408 Abstract In luxury, attention to detail and good customer knowledge are essential. Clienteling efforts are focused on customers receiving good, personalized service to create repeat purchases and brand loyalty. Delivering luxury service involves many facets; ... Read more
